We are proud to serve the world with competent shipping rates. We have two locations from where we ship your records. When placing an order remember to choose your world region in order to get the cheapest shipping rate. From our quarters in Washington DC we'll serve all the American continent and Japan, and the rest of the world will be taken care by our location in Madrid, that way you will NEVER have to pay more for shipping than for a Mount Grove Product.
We really care about our recordings, from the creation part until the record arrives to your turntable. That's why we ship our products with strong and secured shipping mailers and fillers.
If for any reason the product arrives damaged or you are not happy with your order, we will be more than happy to refund you the total cost of your order after receiving the product back to our headquarters.
We normally process orders the same day and ship withing the next 24 or 48 hours. The advantage of having two different distribution points ( Washington DC and Madrid) means that you will normally receive your items within 3 to 7 days after we process the order.
Mountgrove Records also operates as a booking agency. If you would like to book any of our artists for private events, gigs or music festivals let us know and we get back to you within the next 48 hours. Our booking email is firstname.lastname@example.org. T
Last updated: 14/12/2016
MounGrove LLC ("us", "we", or "our") operates http://www.mountgrovemusic.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you. Personally identifiable information may include, but is not
limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information to improve your shopping experience.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information when you opt for it
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.